City Line Smoke Shop LLC
At City Line Smoke Shop LLC, we are committed to delivering quality products. If you receive a defective or incorrect item, we will gladly assist with a replacement.
A replacement may be requested if:
The product received is damaged during shipping
The product received is defective
The wrong item was delivered
Customers must report any damaged, defective, or incorrect items within 48 hours of delivery.
Requests made after this timeframe may not be eligible for replacement.
To request a replacement:
Contact our support team with your order number
Provide clear photos of the damaged or incorrect item
Our team will review the request and confirm replacement eligibility
If approved, we will ship a replacement item at no additional cost.
Replacement requests will not be accepted if:
The product has been used
Damage occurred after delivery
The request is made after the allowed reporting period
City Line Smoke Shop LLC
6 Massachusetts Ave, Lunenburg, MA 01462, United States
Phone: +1 978-343-3874
Email: citylinesmokeshop@gmail.com
Website: https://citylinesmokeshop.com/